Complaints

When it comes to complaints, there is nothing better than dialing 311 as far as SmallTownBrooklyn is concerned. But try the contact numbers below if you feel you need further help.

Last Update: 8/25/05

First Try Dialing 311...

Dial 311 - City Citizen Service Center

Brooklyn Borough Hall
Borough President's Office

Abandoned Baby Safe Haven


Consumer Affairs
Dog Doo Doo
Department Of Transportation
Environmental Protection
Film Production Complaints

General Complaints
Graffiti Hotline
Human Rights Commission
Mayor's Action Committee

Parking Violations
Pest Control (rats)

Police Civilian Complaint Review Board

Quality of Life Hotline
Sanitation Department
Taxi & Limousine Commission
Transit Authority

Still can't find it?
www.nyc.gov

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DIAL 311 - CITIZEN SERVICE CENTER


City Citizen Service Center For Non-Emergency Information
http://home.nyc.gov/html/misc/html/311.html

Dial 3-1-1 Citizen Service Center provides easy access to all non-emergency City services.

- For example:
- Find out if alternate side of the street parking is in effect
- Report loud noise, or a blocked driveway
- Find your neighborhood library and its operating hours
- Find out how to become a Parks Department lifeguard
- Leave an opinion for the Mayor
- Report a pothole or street light that needs to be fixed
- Find out about garbage collection
- And much, much more
 

Open 24 hours a day, 7 days a week, and is answered by a live operator Eliminates the need to search over 4,000 entries on 14 pages of the phone book

Can assist callers in 170 languages

Provides tracking numbers so that callers can follow up on the status of their requests

Can be accessed outside of New York City by dialing (212) NEW YORK

TTY Services are available by calling (212) 504-4115.

More Information:
http://home.nyc.gov/html/misc/html/311.html



BROOKLYN BOROUGH HALL


Brooklyn Bouough Official website
You have to view this site to believe it- a toe tapping music hall ode to our favorite borough! And Marty has never looked better!
www.brooklyn-usa.org/

Got a Beef with Brooklyn? Lost some Beef? Suggestions or Compliments?

Brooklyn Action Hotline

Brooklyn Borough President's hotline for reporting a garbage strewn vacant lot or other locals that need attention. Please provide specific street and cross street info.
(718) 802-3777
e-mail: info@brooklynp.org 

Borough Hall Information Number
718 802 3700

Constituent Services Unit
Community Board Phone Numbers

www.brooklyn-usa.org/constituent%20serv.htm

Press Office
718 802 3932
e-mail
www.info@brooklynbp.org

Brooklyn Graffiti Hotline
There are two graffiti clean up trucks that can be dispatched to trouble spots. Please provide specific street and cross street info.
(718) 802-3777


BOROUGH PRESIDENT'S OFFICE


Borough President Marty Markowitz
Borough Hall
209 Joralemon Street
Brooklyn, NY 11202
www.brooklyn-usa.org/

e-mail

AskMarty@brooklynbp.org
info@brooklynbp.org

Boro Hall General Information:
718 802 38830

Marty's Action Center
718 802 3777
e-mail:info@brooklynbp.org
AskMarty@brooklynbp.org

Boro Hall Press Office
718 802 3832



ABANDONED BABY SAFE HAVEN

NYC Baby Safe Haven Project
God forbid you should have to make such a decision, but if you decide you must abandon your newborn, New York State Law provides a safe haven for your child with no questions asked; no fear of prosecution. As close as your
nearest fire station in many cases....

Adminstration For Children's Services

www.ci.nyc.ny.us/html/acs/home.html
Phone: 877 796 HOPE

CIVILIAN COMPLAINT REVIEW BOARD


NYC Police Dept. Civilian Complaint Board
Call the CCRB Hotline 24 hours a day, 7 days a week: dial 311 (outside NYC dial 212-NEW-YORK; TTY/TDD - 212-504-4115)
www.ci.nyc.ny.us/html/ccrb/

CONSUMER AFFAIRS

Consumer Assistance
City - Main Office
212 487 4444
www.nyc.gov/html/dca/home.html

Consumer Product Safety Commission (Federal)
Info:
www.consumer.gov/

DEPARTMENT OF TRANSPORTATION

DOT Customer Service

www.ci.nyc.ny.us/html/dot/html/about/assist.html
Community input is important in combating potholes. Anyone who notices a pothole can call DOT on weekdays from 7 a.m. to 7 p.m.<
DEPARTMENT OF ENVIRONMENTAL PROTECTION

General Information
718 337 4357
www.nyc.gov/html/dep/home.html

FILM PRODUCTION COMPLAINTS

Mayor's Film Permit Office
212 489 6710
http://www.nyc.gov/html/film/html/office/office_hours.shtml

GENERAL COMPLAINTS


First try dialing 311...

Mayor's Office For People with Disabilities
212 788 2830
www.ci.nyc.ny.us/html/mopd/html/text/nys_hr_law.html

212 960 4800

Housing
212 960 4800

Potholes
Report Street Defect/Pothole Repair
NYC Department of Transportation
(718) CALL-DOT or fill-out their on-line form!

Sidewalk Repair
718 225 5368

Report Street Light and Traffic Sign Repairs/Problems
NYC Department of Transportation
(718) CALL-DOT
www.nyc.gov/html/dot/html/signs/signs.html

Subways & Busses
718 330 1234

Parking Meters
718 225 5368

Fire Hydrants
718 337 4357

Noise
718 337 4357

Water/ No Hot Water
212 960 4800

Abandoned Cars
212 219 8090

HUMAN RIGHTS COMMISSION

Discrimination Complaints
212 306 7450
www.nyc.gov/html/cchr/home.html

MAYOR'S ACTION COMMITTEE

Mayor's Action Office
212 788 9600

Mayor's Art Commision
212 788 3017
hwww.nyc.gov/html/artcom/home.html


METROPOLITAN TRANSIT AUTHORITY

MTA
350 Jay Street
Brooklyn, N.Y.
Customer Assistance
718 330 3322 (Muzak in lieu of help in some cases! 4/30/01)
MTA Web site: www.mta.nyc.ny.us/index.html

PARKING VIOLATIONS

Collections Unit
718 935 6058

NYC Parking Violations Operations
Info: www.ci.nyc.ny.us/html/dof/html/pvomain.html
Look Up & Pay Parking Tickets On-line
www.ci.nyc.ny.us/html/dof/html/nycserv_epayment.html



PEST CONTROL


Pest Control (rats)

NYC Department of Health
No one should have to live with rats. When citizens, business and government work together, rat infestations can be reduced to minimal levels. For more information:
www.nyc.gov/html/doh/html/pest/pest.shtml

QUALITY OF LIFE HOTLINE


Dept Of Environmental Protection
For concerns or complaints regarding water, air, noise, sewer, industrial wastes, hazardous materials, or water meter problems
Contact: Dial 311

Mayor Bloomberg's Quality Of Life Hotline
Squeegie men back? Tired of the endless "pitches" on the F Train that even Giuliani couldn't get rid of? This number is supposed to get the attention of Police Commissioner Kelley. Phone: 888 677 5433 or better yet,
Dial 311

Silent Majority
An organization that campaigns against the worst aspect of New York City life: the car alarm. Silent Majority aims to give a voice to the thousands of New Yorkers who seethe over car alarms, but who until now could only complain to their neighbors or throw eggs out of their windows. As a united force, we can eliminate car alarms for good. Please join us!
www.SilentMajorityNY.org

SANITATION DEPARTMENT

City Sanitaton Homepage
Garage locations
www.nyc.gov/html/dos/home.html

Citywide Action Center
Pick up schedules, refrigerators and etc.
212 219 8090


Local District North
465 Hamilton Avenue
Local problems: 718 768 4105

Local District South
127 2nd Avenue
Local problems: 718 768 5795

Improper Disposal of Garbage
www.nyc.gov/html/dos/html/oforms/mrimpropdisp.html


Canine Violation Service Request

To report the failure to remove canine waste or an unleashed canine, please call the Sanitation Action Center at:
(212) 219-8090 Monday through Friday.
www.nyc.gov/html/dos/html/oforms/mrcanine.html

Does not apply to city parks....


 
TAXI & LIMOUSINE COMMISSION

Main Office
212 676 6300
www.nyc.gov/html/tlc/home.html

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